Resources
Microsoft 365 Resources
Practical guides, tip sheets and how-tos to help you and your team get the most from Microsoft 365. Written by our support engineers based on the questions we get asked most.
Exchange Online & Outlook
Setting up Outlook on a new device
Step-by-step instructions for Windows, Mac, iOS and Android.
Configuring shared mailboxes
How to add and manage shared mailboxes in Outlook and Outlook on the web.
Email archiving and retention policies
Understanding Microsoft 365 archive mailboxes and compliance retention.
Outlook keyboard shortcuts
The most useful shortcuts for Windows and Mac to speed up your email workflow.
Microsoft Teams
Getting started with Microsoft Teams
A beginner-friendly walkthrough of channels, chats, calls and meetings.
Managing Teams and channels
Creating, organising and archiving teams and channels for your organisation.
Teams meeting best practices
Settings, etiquette and features to get the most from online meetings.
Teams keyboard shortcuts
Essential shortcuts to navigate Teams faster on Windows and Mac.
OneDrive & SharePoint
OneDrive sync and folder management
How to sync files to your device, manage storage and share securely.
SharePoint document libraries
Creating, organising and managing document libraries for team collaboration.
Sharing files and folders securely
Understanding sharing permissions and how to avoid accidental data exposure.
Migrating from a file server to SharePoint
Planning and executing a migration from on-premises file storage to SharePoint Online.
Security & Compliance
Enabling multi-factor authentication
How to set up and enforce MFA across your Microsoft 365 tenant.
Microsoft Defender for Business
An overview of Defender for Business and how to configure basic threat protection.
Conditional Access policies
Using Conditional Access to control who can access your Microsoft 365 environment and from where.
Data Loss Prevention (DLP) basics
Setting up DLP policies to prevent sensitive information leaving your organisation.
Admin & Licensing
Microsoft 365 Admin Centre overview
A tour of the Admin Centre and the most common tasks administrators perform.
Adding and removing users
How to create, licence and offboard users in Microsoft 365.
Choosing the right Microsoft 365 licence
Comparing Business Basic, Business Standard, Business Premium and Enterprise plans.
Managing Microsoft 365 groups
The difference between Microsoft 365 groups, security groups and distribution lists.
Productivity Apps
Microsoft Planner for task management
Using Planner to organise team tasks, track progress and manage projects.
Power Automate for beginners
Building simple automated workflows without writing code.
Using Microsoft Forms
Creating surveys, quizzes and polls and analysing responses.
Microsoft 365 Copilot overview
What Copilot can do in Word, Excel, Outlook and Teams, and how to get started.
Can't find what you need?
Our Microsoft 365 support team can help with configuration, troubleshooting, migrations and training. Get in touch and we will point you in the right direction.
Microsoft 365 support packages
In4ra offers fully managed Microsoft 365 support as part of our support packages — covering setup, ongoing management, security hardening and user training.